CEO of Nvidia Jensen Huang claimed that the current state of tension stems from customers being “emotional” at the lack of his company’s products. Despite the company’s best efforts, the tech executive claimed that despite everyone’s want to get their hands on Nvidia’s products first, the company’s strong demand is creating uncomfortable customer relations.
Speaking at a Goldman Sachs tech conference in San Francisco, Huang remarked, “We have a lot of pressure on us, and everyone is relying on us.
The demand is so intense that the delivery of our components, technology, infrastructure, and software has become quite emotional for people.”
Huang noted that the demand for Nvidia’s latest chip line, Blackwell, has surged, resulting in delays as suppliers work to catch up with production.
He added, “We likely have more emotional customers at the moment. It’s understandable. It’s tense. We’re doing everything we can to address the situation.”
In August, Nvidia announced a delay in its next-generation AI chips, Blackwell, by two to three months, pushing shipments to the first quarter of 2025 instead of later this year. This delay has raised concerns among major customers such as Meta, Microsoft, and Google.
Nevertheless, Huang assured during an earnings call last month that Nvidia aims to ship billions of dollars worth of Blackwell GPUs by the fourth quarter.
This announcement follows a 9.5% drop in Nvidia’s stock last week, resulting in a $278.9 billion loss in valuation—marking the largest single-day loss ever recorded by a US company.